Operations · AI · Talent

ShielaRivera

Executive operations strategist architecting automated, AI driven businesses and vetted talent ecosystems for growth stage companies.

6+
Across five markets
25+
Systems mastered
52%
Manual tasks removed
01 / Services

What I build

01

AI Architecture

Custom AI that runs your operations.

  • →Audit your workflows, data, and where AI saves real hours
  • →Architect agents + RAG around your private knowledge base
  • →Build, evaluate, and guardrail models for accuracy & cost
  • →Deploy with monitoring, rollback, and human in the loop checks
LLM opsAgentsRAG
02

Dashboard Automation

One dashboard for every tool you run.

  • →Map every tool and data source you run on today
  • →Define the KPIs that actually drive your decisions
  • →Build real time dashboards your team will actually use
  • →Automate refresh, alerts, and weekly executive digests
LookerPower BICustom
03

Talent Acquisition

Vetted talent, matched to your workflow.

  • →Role spec built around your workflow and tools
  • →Vetted, timezone matched shortlist delivered in 72 hours
  • →Skills testing + culture fit + reference screening
  • →Onboarding playbook and 30/60/90 day performance check ins
VAsOpsSpecialists
04

Fractional COO

Executive ops leadership, on demand.

  • →Operational diagnostic and a prioritized 90 day roadmap
  • →Weekly leadership cadence with your team and vendors
  • →Process documentation, metrics, and accountability build out
  • →Handoff playbook so your team runs it without me
StrategyProcessScale
05

Workflow Automation

Repetitive work, fully automated.

  • →Process discovery and bottleneck mapping
  • →Build reliable, auditable, version controlled flows
  • →Integrate with your exact stack — no rip and replace
  • →Monitor, alert, and iterate on what breaks
n8nZapierScripts
06

Systems Integration

Every tool, one source of truth.

  • →Audit tools and data gaps across departments
  • →Design a unified data model and ownership rules
  • →API sync, dedupe, and two way mapping
  • →One source of truth with access controls
APIsSyncData
02 / AI Dashboards

One visibility. Every system.

Module 01

CRM + AI Intelligence

Unified customer data with predictive scoring and automated follow ups.

+0%
Conversion
-0%
Response time
Module 02

Operations Hub

End to end workflow orchestration across teams, comms, and finance.

0%
Manual removed
0.0x
Delivery
Module 03

Executive Suite

Real time KPI dashboards for fast, confident decisions.

+0%
Decision speed
0.0%
Accuracy
IntegrationsSalesforceHubSpotStripeNotionn8nAirtableGusto
03 / Talent Ecosystem

Vetted people. Placed precisely.

Operations Manager

Senior
NotionAsanaSOPs
Vetted & placedView dossier →

Data Analyst

Mid
SQLLookerSheets
Vetted & placedView dossier →
04 / Experience

A decade in five markets

2023 to now

Operations Director

Confidential · Singapore

Built automated operations for a multi brand group across three markets.

2021 to 2023

Fractional COO

Growth stage SaaS · Remote

Scaled delivery and hired a twelve person talent ecosystem.

2018 to 2021

Operations Manager

Real estate group · Philippines

Unified CRM, finance, and listings into one live dashboard.

2015 to 2018

Executive Assistant

C suite support · Brunei

Owned calendars, travel, and reporting for founders.

05 / Systems Stack

Mastered tools. Deployed results.

01

Project & Ops

NotionAsanaMonday.comAirtableClickUpSmartSuite
02

CRM & Sales

HubSpotSalesforceFollow Up BossApollo
03

Finance & HR

GustoRampStripeWiseConnecteamHubstaff
04

Communication

SlackZoomLoomTeamsWhatsAppOpenPhoneRingCentralAircallEdison Mail
05

Automation & AI

n8nZapierMake.comAI tools
06

Advertising & Social

Meta AdsGoogle AdsPinterestFacebookInstagramYouTubeCapCutCanva
07

Website & Hosting

FigmaWordPressWix.comGoDaddy.comNetlifyHostinger
08

Real Estate CRM

Rex CRMAgentbox
09

Property Management

PropertyMeProperty TreeInspect Real EstateUplisting
10

Construction & Estimating

BuildxactJobTreadSketchUp
11

Legal & Documents

ClioDocuSign
12

Platforms

Google WorkspaceMicrosoft 365Dropbox
Languages
English
Tagalog
Bahasa Melayu
06 / ROI Projection

The math, on your side.

Manual (cumulative) Automated (cumulative) Breakeven M3
M1M2M3M4M5M6M7M8M9M10M11M12$0k$15k$30k$45k$60k
Monthly manual cost$4,000/mo
Automation setup$8,000
Breakeven
Month 3
12 mo net savings
$32,800
12 mo ROI
216%

Projection assumes automation removes ~85% of recurring manual cost. Drag the inputs to model your own operations.

07 / Diagnostic Interface

Let's Build Your
Automated Future.

No generic inquiry forms. Tell me exactly what you need and I'll respond with a tailored proposal within 24 hours.

Manual Process Savings

List the repetitive tasks eating your team's week. See exactly how much time and money automation could give back.

h/wk
h/wk
h/wk
Blended hourly cost$/hr
Hrs reclaimed/yr
515h
Est. annual savings
$18,018

Assumes ~66% of manual hours are automatable.

Local Hires vs AG Partners

When your overhead grows with local hires across admin, operations, sales, and beyond, the cost compounds. Here is what you carry today, and what you redirect when talent is fully managed for you.

Expenses you carry
The overhead of local hires
  • Admin
    Full salaries, benefits, and employer taxes for every seat.
  • Operations
    Management time, training, and supervision overhead.
  • Sales
    Ramp time, turnover, and pipeline gaps when seats churn.
  • Compliance
    Payroll, HR logistics, and ongoing legal exposure.
  • Downtime
    Idle hours and underutilized capacity between tasks.
  • Risk
    Recruitment fees, severance, and rehiring cycles.
Returns you redirect
The leverage of managed talent
  • Capital
    Reclaim the overhead and reallocate it to growth.
  • Scale
    Add vetted, managed talent in days, not months.
  • Output
    Every deliverable actively managed to standard.
  • Accountability
    A single point of contact for every result.
  • Focus
    Your leadership freed from operational friction.
  • Margin
    Every dollar translating into tangible execution.
1
2
3

I need to...

SHIELA RIVERA
01 / 08